Professional Conduct Guidelines
When performing service of process assignments for One Legal, it is crucial to maintain professional conduct and adhere to ethical guidelines to ensure lawful and respectful interactions. Following the guidelines below will help protect you, One Legal, and our clients from allegations of misconduct or harassment.
Avoid Harassment and Intimidation
To maintain a high standard of professional behavior, process servers must avoid any actions that could be perceived as harassment or intimidation. Specifically, you should not:
Engage in Annoying Behavior: Do not knock on doors for an extended period or verbally antagonize individuals to provoke a reaction. Maintain a calm and respectful demeanor at all times.
Block Driveways or Vehicles: To the extent possible, avoid blocking the road or driveway.
Carry Firearms: Possession of firearms during service attempts is not allowed, ensuring safety and reducing the risk of escalation.
Serve at Inappropriate Times: Avoid attempting service during abnormal hours, on holidays like Thanksgiving or Christmas, or at places of worship. Service attempts should be made between 7 AM and 10 PM.
Target Vulnerable Individuals: Do not attempt to serve individuals residing in nursing homes or convalescent facilities.
Misrepresentation and Communication
Clear and honest communication is essential. Process servers must avoid any actions or statements that could mislead or misrepresent their identity or the nature of their visit:
Identity and Status: Do not misrepresent your name, status, or the firm contracting One Legal for service of process. Always be truthful about your role and purpose.
Law Enforcement Representation: Never imply or suggest that you are a member of law enforcement.
Legal Advice and Case Discussion: Refrain from giving legal advice or discussing the litigation status of the case. Your role is to deliver documents, not to provide legal counsel.
False Urgency and Threats: Avoid creating a false sense of urgency or using threats related to additional legal fees or potential embarrassment. Serve documents professionally and without unnecessary drama or pressure.
Ethical and Legal Compliance
Maintaining ethical standards and complying with legal requirements are paramount. Ensure your actions are within the bounds of the law and the ethical guidelines provided:
Respect Privacy: Respect the privacy of individuals and avoid drawing unnecessary attention to the service of process.
Documentation: Keep thorough records of your service attempts, including times, dates, and any interactions. This documentation can be crucial if the service is later challenged in court.
Conclusion
By adhering to these guidelines, you will contribute to the professional and ethical reputation of One Legal, ensuring that all service of process assignments are conducted lawfully and respectfully. Your commitment to these standards protects you, our company, and our clients, fostering trust and reliability in our services.