Question 1

What is the One Legal Exchange contractor network?

Accepted Answer

The One Legal contractor network is a marketplace that connects professional process servers, private investigators, and court runners with customers who need legal documents served or delivered.

The One Legal contractor network is powered by ServeManager, the leading platform for managing service of process jobs. This means that you use the ServeManager app to set a coverage area, receive available jobs, accept or decline the ones you want, complete the service of process or court delivery tasks, and get paid for them.

Tens of thousands of jobs are available to Trackers every month from the law firms, government agencies, and businesses that use our partners such as EFSPs like Green Filing and One Legal.

Become a contractor for One Legal at contractors.onelegal.com

Question 2

How do One Legal contractors get paid?

Accepted Answer

The Contractor Pay model

We know that as professional process servers, you have a lot of choices, which is why we have created a pay model designed to fairly and transparently pay you for every marketplace job you complete.

Earnings for a job are calculated according to:

**Base pay ** Calculated based on the population density of the ZIP code you're delivering to (so that urban areas pay a little less, and sparse rural areas pay more).

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Service level Rush jobs (serves that need a higher frequency of attempts within a shorter timeframe) and urgent jobs (court deliveries that need to be completed as soon as possible) receive higher pay.

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Pages Orders over 50 pages come with additional pay for increased printing and stationery costs.

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Total pay You will always earn base pay. Service level pay and pages will depend on the specifics of the job.

How much can I potentially earn?

How much you can earn depends on the type of jobs you complete.

Shorter serves and deliveries at standard service levels in densely populated urban areas pay $35 per job. A short serve or delivery at standard service level in a rural area could pay up to $125. Additional pay can be earned for longer (more pages) jobs or jobs that require a faster service level.

To see what average rates are for different job types in your area, check our our Contractor Rates Table.

When do contractors get paid?

Contractors are pai

Question 3

How do I sign up to become a One Legal contractor?

Accepted Answer

To become a contractor for One Legal (see What is a One Legal contractor partner?, you'll need to complete these steps:

| Need help? If you need assistance, you can use the chat bubble in the lower right of the page to connect with a member of the InfoTrack Exchange team.

Go to contractors.onelegal.com
Select the state that you live in and complete the application form.
We'll review your application and, where applicable, your credentials. If we need further information or clarification, we may contact you.
Next, we'll send you a copy of our Independent Contractor Agreement for you to review and electronically sign.
Congratulations—once you've applied, passed our staff review, and signed our Independent Contractor Agreement, you're a contractor! Before we can get you set up within the ServeManager tool, we'll need a W9 (so that we can identify you for tax purposes).
As a last step, a member of our contractor relations team will reach out to set up a training session via Zoom to get you set up on ServeManager and ready to start working, and getting paid, for completing jobs.

Question 4

What are the requirements for becoming a One Legal contractor?

Accepted Answer

Minimum legal requirements

In the United States, the rules to become a process server vary from state to state. In many states, the main requirement is that you are over 18 years of age and you are not a party to the case. Other states mandate licensure or registration with your state or county. Details of state-by-state requirements can be reviewed on the ServeManager website.

Additional InfoTrack Exchange requirements

In addition to meeting the minimum legal requirements in your state, One Legal also requires the following of all contractors:

That you have a valid driver's license.
That you have valid auto insurance.
That you have been serving papers for at least 6 months.
That you are not a current employee of One Legal, InfoTrack US, Inc. or any of our subsidiaries.

Question 5

How do I sign up for ServeManager?

Accepted Answer

How do I sign up for ServeManager?

InfoTrack has integrated with ServeManager to seamlessly push jobs to the Tracker Network. Registering for a ServeManager account is as easy as following the link below. If you already have a ServeManager account InfoTrack Exchange will collaborate with you as a Tracker after completing the onboarding process, the article linked below explains the process for signing up with InfoTrack Exchange. Once you have signed up you will get an invite from noreply@sop.infotrack.com please make sure you add this email to your allowed sender list.

Note - if we re-send your invitation you will need to click on the most current/recent invitation link.

How do I become a Tracker?

ServeManager Signup

Question 6

What is a One Legal contractor partner?

Accepted Answer

A One Legal contractor partner is an individual or other entity (e.g., a service of process agency) that has entered into an independent contractor relationship with One Legal (see What is the One Legal Exchange contractor network? to receive and undertake legal logistics jobs (such as service of process and court deliveries) that the law firms, government agencies, and others who use our partner services need to be completed.

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