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All CollectionsProcess Serving: Due Diligence
Address Verification: Essential Steps for Process Servers
Address Verification: Essential Steps for Process Servers

Guidance for servers

Updated over 7 months ago

Verifying a servee's address accurately is crucial. This article provides a succinct overview of the steps needed to ensure an address's validity before considering it "bad." It emphasizes the necessity for process servers to exhibit thorough diligence to uphold the standards of legal compliance and service integrity.

Process Server Responsibilities in Address Verification

Address verification demands a careful, methodical approach:

  • Confirm Residency Directly: Initiate direct conversations with individuals like co-residents, neighbors, or leasing office personnel. A direct question, such as "Does [Servee Name] live here with you?" is effective.

  • Consult Special Instructions: Always review the job's Special Instructions for any specific address verification directives.

  • Gather and Document Evidence: Observe and note any evidence pointing to the servee's residency status, including names on mailboxes or visible personal belongings.

Verification Strategy Essentials

  • Engage With Immediate Contacts: Neighbors or leasing office personnel can offer valuable insights into the servee’s presence.

  • Be Observant: Pay attention to any signs that can confirm or deny the servee's residency at the address.

  • Maintain Detailed Records: Document all verification efforts, noting down observations, conversations, and any collected evidence.

Additional Considerations for "Bad" Addresses

Process servers must exercise careful diligence in marking addresses as "bad." It's imperative to ensure:

  • Clarity and Certainty in Documentation: Your notes should clearly indicate your certainty that an address is incorrect. Ambiguity may lead to requests for further clarification.

  • Response to Disputes: If the client disputes a "bad" address classification, based on the clarity and certainty of your documentation, we may ask for additional information or require a revisit to the address for further verification.

Conclusion

The role of process servers in verifying addresses is integral to the integrity and success of the legal service process. By adhering to these updated steps, including the critical aspect of ensuring clarity and certainty in documentation, process servers contribute significantly to maintaining the high standards of diligence and accuracy expected in legal service delivery.

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