Getting paid for your services is streamlined through the ServeManager app’s wallet feature. Similar to popular money transfer apps like Cash App, Venmo, or Zelle, ServeManager’s wallet acts as a digital wallet, allowing you to receive and manage your earnings efficiently.
How the Wallet Works
Receiving Payments
Daily Disbursements: One Legal will disburse funds into your wallet daily for completed tasks since the last payout.
Transaction Visibility: You can view a detailed table of every transaction in your wallet, showing you exactly which jobs you're being paid for and how much each one contributes to your balance.
Transferring Funds
Standard Transfers: You can transfer funds from your wallet to your bank account at any time without any fee, which typically takes 2-4 days.
Speedy Transfers: For a quicker transfer (less than 24 hours), there is a $5 charge.
Setting Up Your Wallet
Required Documentation: Setting up your wallet in ServeManager is straightforward but requires some official documentation. This is because, technically, the wallet functions similarly to a bank account and is regulated under federal laws.
Regulatory Compliance: To comply with anti-money laundering and anti-terrorism regulations, we implement Know Your Customer (KYC) procedures, which are part of our Customer Identification Program (CIP). These are crucial for maintaining the security and legality of financial transactions within the platform.
Choosing Account Types
Personal vs. Business Accounts: When applying for your wallet, you’ll choose between a personal or business account. If operating as a business entity like an LLC, select the business option to ensure all regulatory requirements are met and the correct documentation is provided.
Compliance with Government Regulations: KYC & CIP
Why We Collect Personal Information
Regulatory Background: The wallet feature in ServeManager holds a balance and functions similarly to a bank account, making it subject to strict government regulations. These rules are primarily designed to prevent money laundering and terrorism financing, requiring us to verify the identity of our users thoroughly before facilitating transactions through the wallet.
Key Processes Explained
KYC (Know Your Customer): This process is crucial for verifying the identity and assessing the behaviors of our contractors. KYC helps us ensure that all transactions within the ServeManager platform are conducted by legitimate individuals and in compliance with legal standards. It’s a proactive measure to maintain a safe and secure business environment.
CIP (Customer Identification Program): Mandated by the USA PATRIOT Act, the CIP requires us to obtain and verify information that identifies each person who opens an account. For ServeManager, this means collecting data such as your full name, address, date of birth, and SSN or ITIN before you can use the wallet feature.
Details Required for Verification
Personal Accounts: All users must provide basic identification information including email, full name, physical address, date of birth, and Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN).
Business Accounts: Users operating under a business entity, such as an LLC, must provide additional details. This includes information about the company’s controllers (e.g., CEO, CFO) and any individuals who own 25% or more of the business entity. This additional layer of information helps us understand the structure and ownership of the business, further securing our platform against misuse.