The ServeManager app is essential for contractors working with One Legal (See: Mandatory ServeManager Mobile App Usage). This article provides step-by-step instructions on how to download and install the ServeManager app on both iOS and Android devices.
Downloading the ServeManager App
For iPhone (iOS):
Open the App Store: Launch the App Store on your iPhone.
Search for ServeManager: Enter "ServeManager" in the search bar.
Install the App: Click on the app from the search results and tap "Get." You may be asked to enter your Apple ID password or use Touch/Face ID to authorize the download.
Open the App: Once installed, find the ServeManager app on your home screen and open it to begin setup.
Accept Permissions: The app will request permissions which are essential for its operation:
Location Services: Allows the app to track your location for job logging. Choose while using the App and keep "Precise Location" on. "Approximate Location" will trigger a GPS warning on attempts.
Push Notifications: Enables the app to send you alerts about new assignments and updates.
Camera Access: Required. All attempt photos for One Legal jobs much be taken in the app. Needed for uploading documents and capturing evidence for assignments. (Uploading photos from your library or another app is no longer permitted.)
ServeManager for iOS: Download here
For Android:
Open the Play Store: Access the Google Play Store on your Android device.
Search for ServeManager: Type "ServeManager" in the search bar.
Install the App: Select the app from the results and tap "Install."
Open the App: Find the ServeManager icon on your home screen or app drawer and tap to open.
Accept Permissions: Similar to iOS, Android will request permissions necessary for the app’s functions:
Location Services: To accurately log your location during job tasks.
Push Notifications: For receiving real-time updates and job notifications.
Camera Access: Required for documenting and uploading job-related photos.
ServeManager for Android: Download here
Additional Tips:
Ensure Device Compatibility: Make sure your device meets the minimum specifications. Learn more: Minimum Device Requirements for ServeManager App.
Troubleshooting During Install: If you encounter issues during the download or installation process, consider restarting your device or checking your network settings. If problems persist, contact technical support for assistance.
Troubleshooting After Install: Troubleshooting the ServeManager App.
Logging in: Enter your email and the login code One Legal sends you. Codes can take several minutes; check your spam folder. You can also use an authenticator app for two-factor login. Update to the latest app version before turning this on.
Keep the App Updated: If your app is older than the minimum supported version, it will ask you to update before you can continue. Turn on automatic updates to avoid interruptions.
The ServeManager app is your service assistant in the field. Take care of it and it will take care of you.