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Troubleshooting the ServeManager App
Troubleshooting the ServeManager App

Keeping Your App Running Smoothly

Updated over 7 months ago

Update to the Latest Version

  • Importance of Updates: The app is regularly updated to add new features and improve performance. It's crucial to keep your app updated to the latest version.

  • How to Update:

    • For iOS: Enable automatic updates by following the steps here.

    • For Android: Enable automatic updates by visiting this guide.


Connectivity Issues

  • Check Data Signals: Ensure your device has a strong data signal. Poor connectivity can impact app functionality.

  • WiFi vs. Mobile Data: Test your connection by switching between WiFi and mobile data. Sometimes, one may be more reliable than the other.

  • Avoid VPNs: VPNs can interfere with your connection to our servers. Disable any VPN services while using the ServeManager app.


Account Login Issues

  • Logout and login again: Try logging out and then logging back in. This can refresh your app’s settings and data connections.


App Not Responding

  • Force Close and Restart: If the app is unresponsive, force close it and launch it again. This method often clears any temporary glitches.

    • iOS users can follow these steps here.

    • Android users can see instructions here.


Persistent Problems

  • Reinstall the App: Uninstalling and then reinstalling the app can resolve persistent issues by removing corrupted data.

  • Restart Your Device: A device restart can fix problems that affect the app's performance by clearing the system's memory.

We Value Your Feedback

If you encounter issues not resolved by these steps or have suggestions for improving the app, please let us know. Your feedback helps us enhance the app. Share your feedback by contacting us at [email protected].

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