Service of Process

• What makes a great attempt note?

  What makes a great attempt note? Quite possibly the most frequent inquiry, concern or complaint from customers of InfoTrack Exchange relates to insufficient attempt notes. Great Trackers are great story tellers in their notes, they are descriptive and make the reader feel immersed, as if they were on location. Physical descriptions are very powerful, whether describing cars, people, houses, apartments, etc. Paint a picture with your description. Was the property gated or fenced, howFew readers

• When should I make my attempts?

  When should I make my attempts? Successfully serving process is a blend of art, skill, preparation and a little luck. The strategy around when you make your attempts should depend on the type of serve, the location and other factors. Your experience as a Tracker in the area you work is valuable in building a good attempt strategy. For business serves: check online for hours before you go avoid normal lunch break times avoid times around open/close of the business For residential serFew readers

• Can I forward work to other process servers?

  Can I forward work to other process servers? Short answer, no, not without express written permission which will only be granted for very specific circumstances on individual jobs. At InfoTrack Exchange we are contracting with you directly and we are not authorizing you to forward work to others(no subcontracting). We support you having your own business, your own customers and your own network of contractors but when you are performing jobs for InfoTrack Exchange we require you to be the iFew readers

General Practices

• Customer Instructions

  Following Customer Instructions A key best practice at InfoTrack Exchange is to follow the instructions provided by the customer to the best extent possible. The customer has taken great care in providing information about the job, where and when it should be completed, how it should be completed and so forth. InfoTrack Exchange has not made these requests, they come from the party placing the order through one of InfoTrack Exchange's partners. What is InfoTrack Exchange? (/en/article/whatFew readers

• What if there is a major issue?

  What if there is a major issue? What if I miss a deadline? What if I serve the wrong person? What if I file a document late? What if I file a document in the wrong court? What if I hear of another Tracker with a major issue? Unfortunately, mistakes can happen. Sometimes those mistakes are intentional but often times they are honest mistakes. In any event, InfoTrack Exchange must adhere to it's Service Failure Reporting policy and that requires your help as a Tracker. If something goes wronFew readers

• What if I can't complete the job?

  What if I can't complete the job? Stuff happens, we get it. You might lose power, lose internet, have a family emergency, need some time off or a variety of things. If you can't complete the job you accepted per the requirements of the job just message us and we will help resolve it. Communication is key, if for any reason you can't work the job as agreed/planned please reach out via live chat at https://trackers.infotrack.com Not completing a job or evenFew readers

Court Services (Filing and Courtesy Copies)

• How do I review court documents?

  Reviewing Court Documents Upon Receipt Important: you are the local expert and the customer is using your services because of your expertise, knowledge and ability. If something isn't right message us so we can resolve it quickly. Check for incomplete or unsigned forms Check for incomplete or missing forms that may be required locally Do the parties on the various forms match? Are the filing fees accurate to the best of your knowledge? Anything else you notice that is out of plaFew readers